Get 10% off your first order! Use Promo Code "SAVE10" at Checkout

(714)412-9589

Denise Nelson Designs

Denise Nelson DesignsDenise Nelson DesignsDenise Nelson Designs
  • Custom Designed Jewelry
  • Shop
  • FAQ
  • Reviews
  • Contact
  • More
    • Custom Designed Jewelry
    • Shop
    • FAQ
    • Reviews
    • Contact

(714)412-9589

Denise Nelson Designs

Denise Nelson DesignsDenise Nelson DesignsDenise Nelson Designs
  • Custom Designed Jewelry
  • Shop
  • FAQ
  • Reviews
  • Contact

FREQUENTLY ASKED QUESTIONS

Order Pick-up Option

Order Pick-up Option

Order Pick-up Option

  • Can I pick-up my order, if I'm in Phoenix?
  • YES, please contact Denise at 480-770-4640 to schedule. NO shipping charges for orders picked up.

Special Promotions

Order Pick-up Option

Order Pick-up Option

  • Are there any sales or promotions?
  • YES, you'll receive a one-time 10% discount off your total retail order with your first purchase. Must enter SAVE10 promo code at checkout.

Shipping & Handling

Order Pick-up Option

Orders Outside the U.S.

  • How much are the shipping and handling costs?
  • You'll be charged $4.95 per item. But, if you purchase $180 or more in products, your shipping is FREE.  You can also select "pickup" option to avoid shipping charges.

Orders Outside the U.S.

Orders Outside the U.S.

Orders Outside the U.S.

  • Will you ship orders to me if I live outside of the United States?
  • NO, I'm sorry, but this business can only ship to P.O. Boxes or Addresses within the United States.

Bracelet Sizes

Orders Outside the U.S.

Matching Earrings

  • How do I know which size bracelet to order?
  • Standard size bracelet is 7 inches (which measures from lobster claw to end of bead work). But, the sterling silver decorative chain adds an add'l inch for adjustments. You may also custom order the length, if needed.

Matching Earrings

Orders Outside the U.S.

Matching Earrings

  • Can I also order matching earrings?
  • YES, we can create matching earrings for the bracelets. However, we do not sell matching earrings for pendants at this time.

HELPFUL VIDEOS & TIPS

Bracelet Ruler

Easy Tip for Putting on a Bracelet

Easy Tip for Putting on a Bracelet

  • Unsure which size bracelet you should order?
  • Use a measuring tape . . . or click on the link below, print out the ruler, cut it out and measure accurately against your wrist.
  • IMPORTANT:  For accuracy, please be sure to "calibrate" the online ruler before printing it out.

PRINT OUT RULER

Easy Tip for Putting on a Bracelet

Easy Tip for Putting on a Bracelet

Easy Tip for Putting on a Bracelet

  • Do you struggle with putting on bracelets by yourself? 
  • Click on the link below to check out the video for a quick and easy fix.

Click for Video

How to Pay with Zelle

Keep Your Jewelry Looking "NEW"

Keep Your Jewelry Looking "NEW"

  • There are a few options to pay for your purchase. One of those is through "Zelle".
  • Click on the link below to watch a brief video on how to use "Zelle".

CLICK FOR VIDEO

Keep Your Jewelry Looking "NEW"

Keep Your Jewelry Looking "NEW"

Keep Your Jewelry Looking "NEW"

  • Air is a natural oxidant.  It can be an enemy to jewelry.  
  • In order to maintain the brightness of the sterling silver, it's best to store your jewelry in the air tight Ziploc baggy that your order is shipped in.


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